# Privacy Policy *Last Updated 18 September 2024.* This privacy statement explains how we handle personal data collected through the Carbon Central SaaS platform, operated by NoviqTech. Please read it carefully. We comply with applicable privacy legislation and ensure that: * We clearly state the purposes for processing personal data. * We limit data collection to what is necessary for legitimate purposes. * We request your explicit consent for data processing when required. * We implement appropriate security measures to protect your data and require the same from our service providers. * We respect your rights to access, correct, or delete your personal data upon request. If you have questions or wish to know what data we hold about you, please contact us. ## 1. Purpose and Categories of Data We collect personal information and data related to carbon or processing through the integration of meters with the Carbon Central SaaS platform. This includes: * Name * Email address * Organisation/company details * User login credentials * IP address * Geolocation data * Meter readings and carbon processing data * Usage data (e.g., activity logs, transaction records, carbon tracking) **Retention Period**: Data is retained for the duration of your account and for legal or operational purposes thereafter. **Data Storage**: Data collected by the Carbon Central platform is stored on Google Cloud Platform (GCP) and on Hedera Hashgraph. ## 2. Sharing with Other Parties We may share your data with third parties for the following purposes: * **Service Providers**: We use third-party cloud storage, Hedera Hashgraph, payment processors, and analytics services to operate the platform. * **Legal Compliance**: We may disclose personal data as required by law, to comply with court orders, or to enforce agreements. We do not sell your personal data to third parties. ## 3. Disclosure Practices We may disclose personal information to third parties in the following situations: * To comply with legal obligations or respond to requests from government authorities. * In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be shared with advisors or potential buyers. ## 4. Consequences of Not Providing Personal Information If you choose not to provide your personal information, we may be unable to provide you with access to the Carbon Central SaaS platform or its full functionality. ## 6. Cookies **6.1 Types of Cookies We Use** The **Carbon Central SaaS** platform uses cookies to ensure proper functionality and enhance your experience. These include: * **Essential Cookies**: Necessary for the platform to function correctly. They enable core features such as maintaining your login session and preserving your settings during your visit. * **Performance Cookies**: Used to collect information about how you use the platform, such as which pages you visit and any errors you encounter. This helps us improve the platform’s performance. * **Functional Cookies**: Allow the platform to remember your preferences, chat history and settings to provide a more personalised experience. **6.2 Managing Cookies** You can manage, disable, or delete cookies through your internet browser settings. Most browsers offer options to: * Automatically delete cookies when closing the browser. * Block specific types of cookies. * Notify you when a cookie is being set, allowing you to accept or decline it. For detailed instructions on managing cookies, please refer to the help section of your specific browser. Please note that disabling all cookies may affect the functionality of the platform and your overall user experience. If you delete cookies, they will be set again on your next visit unless you adjust your browser settings to prevent this. ## 7. Security We take security seriously and implement appropriate measures to protect your personal data from unauthorised access, misuse, and disclosure. Access to personal data is restricted to authorised personnel only. ## 8. Third-Party Websites This privacy policy does not cover third-party websites or services linked from the Carbon Central platform. We encourage you to read the privacy policies of any third-party sites you visit. ## 9. Amendments to This Privacy Statement We may update this privacy statement periodically. Please review it regularly for changes. We will notify you of significant changes where possible. ## 10. Accessing and Modifying Your Data You have the right to: * Request access to your personal data. * Request a summary in a commonly used format. * Request correction or deletion of inaccurate data. To exercise these rights, please contact us. We will verify your identity before processing your request. ## 11. Children’s Privacy The Carbon Central platform is not intended for children under the age of consent. We do not knowingly collect personal data from such individuals. ## 12. Contact Information For any questions or concerns regarding this privacy policy, please contact: NoviqTech Group Limited Level 16\ 175 Pitt Street\ Sydney NSW 2000\ Australia \ Website: \ Email: --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.carboncentral.app/privacy-policy/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. 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